How To

Find your answers here quickly and easily.

Start at 1 - to check your way through our most common support questions to view the answers, including videos and easy step by step instructions and more.

1

I am new - what do I need to do first?

It is most important that you follow each step 1-5 in turn...
to ensure that you get the very best, problem free, experience creating your products.

  1. System Requirements
  2. Recommended Browser
  3. Recommended Image Files
  4. How to Register
  5. Details to Begin
2

How do I start my project?

If you haven’t already, please check option '1 - I am new what do I need to do first?' to eliminate any software or system issues.

  1. how to Upload My Images
  2. how to start my Photo Book
  3. how to start my Canvas Print
  4. how to start my Photo Gift
  5. how to start my Digital Prints
  6. how to start my Calendars
  7. how to start my Cards
3

I'm having problems with my project?

If you haven’t already, please check option '1 - I am new what do I need to do first?' to eliminate any software or system issues.

  1. I need help with my Photo Book
  2. I need help with my Canvas Print
  3. I need help with my Photo Gift
  4. I need help with my Digital Prints
  5. I need help with my Calendar
  6. I need help with my Cards
4

I need checkout and/or coupon help

5

Search

SEARCH available soon.

BEFORE you Call, use our Live Chat or Contact form below please;

  • Have you contacted us before? If so, please reply on your original email as a new submission will be placed at the back of the queue.
  • If you have connection/technical issues please have the following information ready -
    • Go to supportdetails.com first to see the versions you are running on your computer as you may be asked for this information.
    • If you are asked to submit as email to us please include your ticket number before your name in name space.
    • If you are asked to send the PDF please select the Export PDF , save and attach when prompted below.
  • If you are receiving an error message - Write down or take a screenshot, of the message you are seeing, ready to supply or attach

If you have exhausted all Customer Support options, please make a Live Chat enquiry, before you submit an email request.

Contact Mini Box